Terms & Conditions
The terms that apply when you use our website and buy from us.
Template: please review with a legal adviser before launch. Anything in [square brackets] needs to be completed.
These terms apply to your use of winterfolk.store and any purchase from [Add registered company name] (trading as Winterfolk). Last updated: [add date].
About us
Company name: [Add registered company name]. Company number: [Add company number, if applicable]. Registered address: [Add your business address]. VAT number: [Add VAT number, if applicable]. Email: [Add contact email].
Our products
We try to describe and show our products as accurately as we can. Images may be illustrative and colours may vary slightly between screens. Where a product is marked “Coming soon” it cannot yet be ordered.
Prices and payment
Prices are shown in pounds sterling (GBP) once confirmed [confirm: whether prices include VAT]. Payment is taken through Whop checkout when you place an order. We may correct pricing errors, and if we do we will let you know before taking payment.
Orders
Your order is an offer to buy from us. A contract is formed when we confirm it [confirm: add order acceptance process]. We may decline an order, for example if an item is unavailable, and we will refund any payment taken.
Delivery
See our Delivery & Returns page. Delivery details are [confirm].
Cancellation and returns
You have statutory rights, including the right to cancel most online orders within 14 days of receiving your goods under the Consumer Contracts Regulations 2013. See our Delivery & Returns page for more. Nothing in these terms affects your statutory rights.
Faulty goods
Under the Consumer Rights Act 2015, goods must be of satisfactory quality, fit for purpose and as described. If something is wrong, contact us.
Our liability
We do not exclude or limit liability where it would be unlawful to do so, including for death or personal injury caused by negligence or for fraud. [confirm: add any further limitation of liability]
Pet products
Please supervise your pet when wearing any outfit or accessory, check the fit before each use, and remove it if your pet seems uncomfortable. [confirm: add any product safety guidance]
Intellectual property
All content on this website, including text, images and branding, belongs to us or our licensors and may not be copied without permission.
Governing law
These terms are governed by the laws of [confirm: England and Wales / Scotland / Northern Ireland].
Contact
Questions about these terms? Get in touch.